FAQ's » Andica SA900 Trust & Estate Software FAQ's
This FAQ section contains information specific to the product. For messages provided by Microsoft Installer during installation of Andica software and other technical messages that may appear while using the software refer to Technical Advice FAQs.
Question for Step 1 of the SA900 provides guidance to help you decide what supplementary forms and sections you need to complete. You do not have to use Step 1 and can go straight to Step 2.
Step 1 of the Trust and Estate Tax Return can be used to identify what supplementary forms, sections and questions you need to complete and whether you can ignore some of the Questions with the tax return depending on individual circumstances. In Step 1, when you tick an option that applies to you and click 'Next', subsequent Questions and supplementary forms that do not apply to your returns will be disabled or hidden.
Customers using an earlier edition of SA900 version 2017 software and older versions will need to update the software to avoid submission being rejected by HMRC due a move to Digital Transaction Engine. HMRC server are displaying incorrect messages of Gateway Authentication Failure, Correlation ID is missing, Cannot import a null node. Read full article...
Customers using an earlier edition of SA900 version 2018 software and older versions will need to update the software to avoid submission being rejected by HMRC due to changes to User ID and password policy, MD5 Hashing, TLS 1.0 and Credential Length within Digital Transaction Engine. Read full article...
There are some issues with the HMRC systems due to which Trust and Estate Tax return may need a workaround to file the returns online. We have handled most of these within the software. Read full article...
"If you are getting any problems while downloading the software, it is likely that your browser or computer firewall is blocking you from downloading. Read full article...
The message Root element is missing can most likely occur when an XML data file for the software tax return software has been corrupted on your system. Read full article...
HMRC have deadlines for submission of Self Assessment tax returns. Different deadline applies for filing paper tax returns, online submission or whether the submission is an original or amended tax return. Previous years original tax returns can also be submitted online. Read full article...
Andica Self Assessment Software SA100 SA800 and SA900 includes feature to submit amendment to the tax returns already submitted to HMRC subject to HMRC's limitations and deadlines. You have to submit a full set of returns including the amendments you want to make. Read full article...