Frequently Asked Questions

FAQ's » 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception

System.TypeInitialisationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine.ReportDocument' threw an exception

Symptoms:

When printing reports through the software, you may get a message "System.TypeInitialisationException: The type initializer for 'CrystalDecisions .CrystalReports .Engine .ReportDocument' threw an exception"

Cause:

The software uses Crystal Reports for Visual Studio to generate, display and print reports within the software. The report feature utilises a set Crystal Reports Redistribution package and Microsoft C++ Redistributable Package to be present on the computer.

This message can appear if either the Crystal Reports Redistribution package or Microsoft C++ Redistributable Package have been uninstalled or corrupted on the computer.

Where the packages were not present on the computer during installation of the software, the software installer would have attempted to install them.

Solution:

To resolve this issue:

Caution: Do not download and install the packages from any unknown web sites.

Download and install the Microsoft C++ Redistributable Package from Microsoft web site using one of the following links. Use this update as it seems to work for all Windows versions - click this link https://support.microsoft.com/en-in/help/2977003/the-latest-supported-visual-c-downloads

Select an update suitable for your version of Windows OS. Refer to the System requirements for Supported Operating Systems on the web page.

For Windows 7, Windows 8, Windows 8.1 and Windows 10:
https://support.microsoft.com/en-us/help/10737

Restart the system and check if the report works.

Only if the above does not work then you will need to install Crystal Reports Redistribution package.


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