Technical Advice - Installation and Windows support issues

Message 'Access is denied' is displayed when installing a software...

When starting the software an error message as below may occur: "System.IO.FileNotFoundException: Could not load file or assembly 'System.Xml.Linq, Version=3.5.0.0, Culture=neutral, PublicKeyToken=b77a5c561934e089' or one of its dependencies. The system cannot find the file specified..."

When starting the software an error message may occur: "Could not load file or assembly 'System.EnterpriseServices, Version=2.0.0.0, Culture=neutral, PublicKeyToken=b03f5f7f11d50a3a' or one of its dependencies. The System cannot find the file specified..."

When printing reports through the software, you may get a message "System.TypeInitialisationException: The type initializer for 'CrystalDecisions.CrystalReports.Engine. ReportDocument' threw an exception..."

Click here if you encounter the following error during installation: Error reading set up initialisation file generated when attempting to install from a download installation file...

Error 1304.Error writing to file CrystalDecisions.ReportAppServer.CommonControls.dll.Verify that you have access to that directory...

Click here if you encounter the following error during installation: Error 1310 Error writing to file Verify that you have access to that directory...

Error 1330 A file that is required cannot be installed because the cabinet file D:\Data1.cab has an invalid digital signature...

Click here if you encounter the following error during installation: Error 1904 Module C:\Program Files\Common Files\Business Objects\2.7\bin\ExportModeller. dll failed to register generated when attempting to install software...

When attempting to installation, Windows Installer MSI may display an Error 1925...

Click here if you encounter the following error during installation: Error 1935 an error occurred during the installation of assembly component generated when attempting to install software...

When attempting to installation, Microsoft Installer MSI may display an Error 2503 and Error 2502...

I am getting a message "Dial up network is not configured" submitting returns using File by Internet...

When installing Andica Software, the wizard downloads and starts Installing Microsoft .NET Framework 4.0 Full (Web Download) through InstallShield wizard...

Majority of MS Windows computer already have a latest version of MDAC (Microsoft Data Access Component) installed with Windows Automatic Updates. If during installation of the software on new computer or newer versions of Windows Operating systems, your computer does not already have a latest version of (MDAC) Andica software installation routine will attempt to install it for you.

If you get an error suggesting that a version of MDAC supplied with the installation (MDAC2.7Sp1 or MDAC2.8, etc) cannot be installed on this machine, you can download and install a latest version from Microsoft website:

http://www.microsoft.com/downloads/details.aspx?familyid=78CAC895-EFC2-4F8E-A9E0-3A1AFBD5922E&displaylang=en

Once you have installed MDAC on your computer, you can install the software.

Click here if you encounter the following error during installation: Microsoft Data Access Component MDAC 2.7 SP1 cannot be installed on this Machine...

If you are getting any problems while downloading the software, it is likely that your browser or computer firewall is blocking you from downloading. Read full article...

Click here if you encounter the following error when using the software: The requested operation cannot be performed on a file with a user-mapped section open...

The underlying connection was closed: Could not establish trust relationship for the SSL/TLS secure channel...

When installing or accessing Andica Software, Windows may display a message...

After downloading a software installer from the internet and attempting to Run or execute the downloaded file to install the software...

A likely cause is that either one or more of the credentials checked by Gateway servers could not be verified hence the Gateway is rejecting the submission attempt. Read full article...

"Firewall preventing the software access can cause the message "File by Internet process cannot access the internet" or "Dial up network not configured" to appear. Read full article...

When using the software you may get a message "Font 'Arial' does not support style 'Regular'..."

The 'meta' start tag on line 9 does not match the end tag of 'head'. Line 10, position 3. Conversion from string "The specified XML cannot be pars" to type 'Integer' is not valid. Root element is missing.

The message appears when HMRC server is responding to the submission attempt using incorrect format. Close the submission process and attempt to resubmit the returns a few minutes later.

Constant Polling during submission of returns to HMRC suggests that there are issues with HMRC Government Gateway services. Software will display submit-poll messages. Read More...