FAQ's » MTD ITSA FAQ's » HMRC MTD ITSA Digital Re-Authorisation
An MTD ITSA Registered Tax payer or an Agent must give Andica MTD ITSA software permission to interact with their data on HMRC MTD system. This is a standard practice required by HMRC.
You will need to authorise the software before you can send quarterly updates digitally to HMRC.
You can re-authorise the software for ITSA Digital Authorisation using this process within the Andica MTD ITSA software:
Start the software and open the relevant Tax payer record.
From the vertical menu, select 'HMRC Authentication'
Follow on-screen information for 'MTD ITSA Digital Authorisation' - details are as provided in the user guide.
Retrieve Income Sources
Retrieve MTD ITSA Quarters (Obligations)
To ensure you are able to connect to HMRC MTD ITSA system, you can also try by retrieving the HMRC Tax Calculation function. If there are some issues, HMRC systems will provide an error message that the software will display to you.
HMRC have a process that must be followed to get MTD ITSA submissions started.
If the issue persists, you will need to contact HMRC's Online Services helpdesk and speak with their MTD ITSA team to confirm the registration process. We cannot access HMRC systems to check what is wrong with your digital account and the clients MTD ITSA registration.